Refunds
When a payment can be refunded and how to ask.
A paid event can be refunded only if it hasn't received any responses and hasn't started. Once responses arrive, you're receiving what you paid for, so the payment can't be refunded.
To ask for a refund, email hello@notestream.link with the event name and the email address on your account. Refunds go back to the original payment method through Paystack, usually within 5–10 business days.
Full details: Refund policy.
Related articles
Still stuck? Email hello@notestream.link